The best way to prevent problems is to run regular diagnostics on systems and devices. Preventative maintenance includes checking on device connectivity, storage and bandwidth, and ensuring that any updates to system software have been successfully installed. Hardware malfunctions are much more easily caught within warranty periods, lessening both time and money spent on replacements.
With dedicated service teams for each of our solutions categories, Shanix can ensure that a technician will be available to evaluate and solve your problem. Our technicians keep well-stocked service vans, but in the event that new parts are needed, our procurement team will have the shipping process initiated within hours.