In 2018, using only the existing infrastructure, Shanix updated the blue light call-for-help stations in the Willard Ave Parking Garage at Rhode Island Hospital to include a video feed using Axis intercoms. This went along with an upgrade to the video surveillance system, replacing analog cameras with higher-resolution fixed panoramic and pan-tilt-zoom models from Pelco.
All cameras were integrated with Pelco's VideoXpert Management Software, the system that runs throughout the RI Hospital campus. The Axis Intercoms were also integrated to the help alarm system through Axis Camera Station software. In the event of someone pressing the button and calling for help, hospital security detail is alerted to go to the scene and a dispatcher is able to communicate with the person in distress.